Privacy Policy for Ward36App

Welcome to Ward36App, an initiative by the Office of Kuldeep Singh Sawhney, Parshad Ward 36. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application.
• Complaint Data: Information you provide when submitting a complaint or service request, including descriptions, photos, and location data.
• Device Information: Information about your mobile device, including device model, operating system, and IP address.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Process your complaints and service requests and manage their resolution.
• Communicate with you regarding your account or service requests.
• Send you push notifications regarding your complaint status or important ward announcements.
• Improve the efficiency and operation of the Application.
• Monitor and analyze usage and trends to improve your experience with the Application.

3. Disclosure of Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Municipal Departments: We may share your information with relevant municipal departments to facilitate the resolution of your complaints. These departments are obligated to protect your data.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Data Deletion

You have the right to request the deletion of your account and all associated personal data. To do so, please visit our Account Deletion Request page and submit the required information. We will process your request in accordance with applicable laws and will take steps to verify your identity before proceeding with permanent deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of our updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Office of Kuldeep Singh Sawhney
Ward 36, Faridabad
Email: Sewadarkuldeep@gmail.com